The deterioration and swelling of the wood core is most apparent at the bottom frame of the operating door(s) and/or stationary panel(s) and, although it can be apparent within 10 years, in most cases, it can take over 20 years for the softened wood to no longer support the rollers.
However, wood rot has been found to be severe in less than ten years with some Pella products and is not covered under their 10-year warranty. A class-action suit has attempted to address this consumer concern. http://www.youtube.com/watch?v=QH_G8cIvTb4
If caught in time, the deteriorating lower frame can be cost-effectively rebuilt.
7 comments:
I'm nowhere near a lake river or any other body of water. Pella sucks real bad at their products. I paid for the top of the line sliding door and it rotted out behind the cladding so you don't know until its too late! Thanks Pella! They want to send their service guys in at my expense? I'm just going to rip it out and send it to the trash heap where it belong!
Reese
Thanks for sharing this helpful and informational guide. this post has been bookmarked. And thanks for sharing the youtube link too. I am sure it will help.
I was very pleased to find this site.I wanted to thank you for this great read!!
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I had the same issue with my Pella sliding glass door, nowhere near any body of water and wood is completely rotted to the point where you can see the outside from inside the house. When I called Pella apparently the warranty was roughly six months over. I had purchased the house only a couple of years earlier and the previous owner had put them in, I will not buy Pella ANYTHING IN THE FUTURE.
same exact situation as previous comment. I was 3 months past the warranty. NEVER WILL I BUY PELLA!!!!!!!!!
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